Failure to close is one of the most common garage door problems for most homeowners. If you own an automatic door, it is highly likely that you have encountered this problem one time or another. Well, it is an irritating situation, especially if you are in a hurry to leave.

Banking on Our Expertise

This is the most common problem our technicians at Greensboro Garage Door Experts Company come in for. Almost 67% homeowners with garage door problems in Greensboro North Carolina have called us to check their door openers.

As the largest garage door experts in the area, we pride ourselves in always being ready to solve this problem, which mostly has to do with photo-eye sensors. Away from the jargon, photo-eyes simply refers to the two sensors located at the bottom on either side of the door. The sensors send an infra-red beam to the operator after ensuring there is no obstruction.

Photo Eyes in Brief

These sensors are mandatory as per a legislation passed in 1993 by the Congress. Prior to that, the industry had a voluntary standard set in 1982 to have these sensors in order to reverse the door if anything blocks its path.

The whole idea is to enhance your family’s safety by avoiding a situation where this bulky door closes when your child or pet is playing beneath it. This is why the sensor must be located 6 inches off the ground.

Our garage door installation experts always ensure the sensors are in place. With time, these sensors might become:

  • Misaligned due to a technical issue or damage
  • Blocked by dirt or critter, especially if you leave your door open regularly

These two are the reasons your door can’t and won’t just come down. Our experts will immediately come to your location and check if both sensors are working.

We pride ourselves in working with all types of door brands and hence, nothing can beat us when it comes to sensors. At Greensboro Garage Door Experts, we have the tools and personnel who will determine whether there is dirt or grime covering the photo eye and clean it on site.

These sensors are safety features, which avert devastating accidents; as such only an expert should work on them. Why take chances? Call us today.